<?xml version="1.0" encoding="UTF-8"?>
<rss version="2.0"
	xmlns:content="http://purl.org/rss/1.0/modules/content/"
	xmlns:wfw="http://wellformedweb.org/CommentAPI/"
	xmlns:dc="http://purl.org/dc/elements/1.1/"
	xmlns:atom="http://www.w3.org/2005/Atom"
	xmlns:sy="http://purl.org/rss/1.0/modules/syndication/"
	xmlns:slash="http://purl.org/rss/1.0/modules/slash/"
	>

<channel>
	<title>Essential Office Support&#187; Customer Relations</title>
	<atom:link href="http://essentialofficesupport.com/category/business-management/customer-relations/feed/" rel="self" type="application/rss+xml" />
	<link>http://essentialofficesupport.com</link>
	<description>Business Management Made Easy</description>
	<lastBuildDate>Tue, 04 Oct 2011 01:10:00 +0000</lastBuildDate>
	<language>en</language>
	<sy:updatePeriod>hourly</sy:updatePeriod>
	<sy:updateFrequency>1</sy:updateFrequency>
	<generator>http://wordpress.org/?v=3.3.1</generator>
		<item>
		<title>Customer Support: Ticket System vs. Email</title>
		<link>http://essentialofficesupport.com/customer-support-ticket-system-vs-email/</link>
		<comments>http://essentialofficesupport.com/customer-support-ticket-system-vs-email/#comments</comments>
		<pubDate>Sun, 25 May 2008 20:52:02 +0000</pubDate>
		<dc:creator>Melody</dc:creator>
				<category><![CDATA[Customer Relations]]></category>
		<category><![CDATA[Outsourcing Strategies]]></category>
		<category><![CDATA[Tools & Resources]]></category>

		<guid isPermaLink="false">http://essentialofficesupport.com/other-tips/customer-support-ticket-system-vs-email</guid>
		<description><![CDATA[There are several ways to offer customer support but two popular options are through email and online ticket systems. Though both have their benefits, I find that using a ticket system is a much easier and efficient way of doing it. Here’s why: - Tickets are not caught in spam filters - Ticket systems have [...]]]></description>
		<wfw:commentRss>http://essentialofficesupport.com/customer-support-ticket-system-vs-email/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Benefits of Outsourcing Customer Service</title>
		<link>http://essentialofficesupport.com/benefits-of-outsourcing-customer-service/</link>
		<comments>http://essentialofficesupport.com/benefits-of-outsourcing-customer-service/#comments</comments>
		<pubDate>Tue, 13 May 2008 20:46:45 +0000</pubDate>
		<dc:creator>Melody</dc:creator>
				<category><![CDATA[Customer Relations]]></category>
		<category><![CDATA[Outsourcing Strategies]]></category>

		<guid isPermaLink="false">http://essentialofficesupport.com/outsourcing/benefits-of-outsourcing-customer-service</guid>
		<description><![CDATA[As you grow your business, you’ll likely find your customer support needs increase too. Where it started out with a few emails a day, it may now consume much of your workday. It’s not uncommon for a successful business owner to spend two or three hours a day on customer service email. When you outsource [...]]]></description>
		<wfw:commentRss>http://essentialofficesupport.com/benefits-of-outsourcing-customer-service/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
	</channel>
</rss>

