How Long Will My Project Take?
I get this question a lot and unfortunately, there’s no real definite answer. The best way to judge how long a task or project will take is for you to perform the task at least a couple times. Keep track of how long it takes you (don’t estimate) and write [...]

There are several ways to offer customer support but two popular options are through email and online ticket systems. Though both have their benefits, I find that using a ticket system is a much easier and efficient way of doing it. Here’s why:
- Tickets are not caught in spam filters
- Ticket systems have [...]

Although we know the importance of regularly adding content to our sites, as business grows, this is one of the first tasks to get pushed to the back burner. Blog posts become sporadic, bulletin boards start looking like ghost towns and nobody knows when the last time a new page was added to the web [...]