Friday, March 12th, 2010

Customer and Affiliate Support Services

It’s a fact, not all business owners are people persons. The constant demands of customers and subscribers may drive you crazy. Perhaps the sheer volume of requests you receive each day is overwhelming. That’s ok. By outsourcing your customer, affiliate and subscriber support, you can spend your time working on what you do best, building and expanding your business.

With 20 years of experience working with the public, we have the personality, skills and knowledge necessary to efficiently and effectively handle all of your support needs. We offer friendly, professional support to everyone who contacts your business.

Essential Office Support offers the following customer and subscriber management services:

  • Customer service via email & support ticket system – no phones
  • Shopping Cart & Autoresponder Management including:
    • Mailing list setup and maintenance
    • Newsletter broadcasts
    • Product setup and maintenance
    • Add mailing list signup boxes on websites & blogs
  • Joint Venture management (review & filter requests, respond and coordinate deals)
  • Message board/ Community management
  • Affiliate program & center management
  • Affiliate support
  • Sales and commission reports

While this list may seem small, the individual tasks we do are many. If you’d like to talk with us about your specific needs, contact us today.

If you need assistance with something not on this page, you can view a complete list of online business services we offer here. Or contact us to see if we can help.

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