Services

As a business manager, it’s my job to know how to do many things, even if someone else is performing the actual work. Having this knowledge means we can work more efficiently and I can ensure the work is completed in a way that will enhance my client’s business. In addition, it means I can step in when needed to help fill any gaps. For this reason, I offer an assortment of services that can be tailored to fit your business needs.

Below is a list of my most requested services. If you have other needs not on the list, let’s discuss them.

To your success!

Melody Spier

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Product Creation & Packaging Services

One of my favorite jobs as an OBM is product creation & packaging. Oftentimes when business owners oversee projects, things get delayed because they’re struggling to keep up with everything and still work the rest of the business. Don’t lose out on profits because your projects are on hold, let me handle this important task for you.

Product ideas brainstorming
Create product release timelines
Assign writing projects to ghostwriters, monitor deadlines, approve completed material
Assign graphic work to designers, review drafts & offer feedback, approve final designs
eBook & report formatting
Information product packaging: putting all the pieces together for the product release
Product launch assistance: setting up sales pages, sending emails, submitting articles/press releases, etc
PDF branding for viral marketing
Oversee other contractors such as copywriters, customer support staff, affiliate managers, etc

Content & Website Maintenance:

It takes much more than just building a website to drive traffic and make sales. Websites must be maintained to ensure security and reliability of your information.

Add & organize website content & blog posts
Routinely check website pages for errors and outdated information, then update anything necessary
SEO existing and new site content and pages
Google Analytic setup, monitoring and reporting
cPanel assistance (email setup, redirects, stats, scripts, etc)
WordPress & theme installs
Light WordPress theme customization (no major reworks)
Install and configure WordPress plugins
Monitor and update wordpress & plugins as newer versions are released
Message board/online communities setup (phpBB & IPB only)
Forum organization, permissions, etc
Forum moderation
Manage moderators and staff

Customer, Subscriber & Affiliate Services

Building strong relationships with subscribers, customers and affiliates is vital to long-term success. Quite frankly, there’s simply no excuse for mediocre customer support when it doesn’t take any longer to give excellent support. With over 20 years of experience in this area, I consider support a top priority.

Customer service via email & support ticket system – no phones
Shopping Cart & Autoresponder Setup & Management including:
- Mailing list setup and maintenance
- Newsletter broadcasts
- Product setup and maintenance
- Add sign-up boxes & purchase links to web pages
Affiliate Management
- Affiliate program setup & management
- Affiliate center creation & maintenance
- Affiliate support
- Affiliate commission reports & payouts
- Branding affiliate promotional tools
- Create affiliate training tools

Marketing & Media Services

Marketing strategies are constantly changing and it can quickly become overwhelming trying to keep up. I’m always watchful of new trends and assessing new strategies, while not ignoring techniques that have stood the test of time including:

On-Site Optimization with:

Keyword research
Existing and new page optimization
Internal cross linking
Sitemap creation
Adding keyword rich content such as articles, blog posts, video, audio, etc

Off-Site Optimization with:

Content marketing with article & press release submissions
Social media & networking with Facebook, YouTube, Twitter and more
Link building through directory submissions, social bookmarking, etc
Local marketing
Mobile marketing

In addition, I can help you with…

Locate & schedule guests for online radio shows, retreats, conferences and more
Manage online retreat and conference set-up
Audio (mp3) editing to remove pre/post call chatter & dead air space
Procedure & manual creation
Audio transcription

If you’re looking for help with social networking, using Facebook, Twitter, LinkedIn, etc, talk to the people at Social Profit Group to see how they can assist you.

Special Report Club Members, click here for product setup services.

Tools & Services I Use:

Expressions Web
Dreamweaver
CoffeeCup HTML editor
WordPress
Adobe Acrobat Pro
Photoshop
Infusionsoft
1ShoppingCart
2CheckOut
WahmCart
ClickBank
e-junkie
Aweber
Constant Contact
iContact
aMember
Kayako support
WHMCS support
Zendesk support
Camtasia
Audacity
TasksPro
Basecamp
ViralPDF (Classic & Silver editions)
Microsoft Office 2010 Suite